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Emergency Repairs

The following clarifies what is Emergency Maintenance:

Emergency repairs are works needed to repair any of the following—

(a) a burst water service or a serious water service leak;

(b) a blocked or broken lavatory system;

(c) a serious roof leak;

(d) a gas leak;

(e) a dangerous electrical fault;

(f) flooding or serious flood damage;

(g) serious storm, fire or impact damage;

(h) a failure or breakdown of the gas, electricity or water supply to premises;

(i) a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;

(j) a fault or damage that makes premises unsafe or insecure;

(k) a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises;

(l) a serious fault in a staircase, lift or other common area of premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

The following Contractors are Approved for After Hours Emergency Maintenance:

Plumbing/Gas Fitter: Moss Plumbing:  Ashley 0401 618 865

Electrical: Steeps Electrical:  Bill 0415 663 592

Locksmith: Northwest Locksmiths (Keys being misplaced will be at the expense of the tenant and is to be paid directly to the tradesman)  67666188 – select “2”

NSW State Emergency Service – 132 500

Emergency after hours call outs are to be emailed within 48 business hours.

Anything that is deemed not to be an emergency will be at the expense of the tenant for the "call out fee".

Emergency Repairs

The following clarifies what is Emergency Maintenance:

Emergency repairs are works needed to repair any of the following—

(a) a burst water service or a serious water service leak;

(b) a blocked or broken lavatory system;

(c) a serious roof leak;

(d) a gas leak;

(e) a dangerous electrical fault;

(f) flooding or serious flood damage;

(g) serious storm, fire or impact damage;

(h) a failure or breakdown of the gas, electricity or water supply to premises;

(i) a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;

(j) a fault or damage that makes premises unsafe or insecure;

(k) a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises;

(l) a serious fault in a staircase, lift or other common area of premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

The following Contractors are Approved for After Hours Emergency Maintenance:

Plumbing/Gas Fitter: Moss Plumbing:  Ashley 0401 618 865

Electrical: Steeps Electrical:  Bill 0415 663 592

Locksmith: Northwest Locksmiths (Keys being misplaced will be at the expense of the tenant and is to be paid directly to the tradesman)  67666188 – select “2”

NSW State Emergency Service – 132 500

Emergency after hours call outs are to be emailed within 48 business hours.

Anything that is deemed not to be an emergency will be at the expense of the tenant for the "call out fee".

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